What our clients say
Kind Words From Our Clients
We take pride in building lasting bonds with every animal in our care. Explore the stories of comfort and trust from our community.
"Jemma has been walking our French bulldog for a long time now. Eric is a fussy git and can be anxious. He absolutely loves Jemma and sits by the window waiting for her on the days she walks him. She's also helped look after our pet tarantula when we went away too. She's brilliant."
Lisa H.
Eric, French Bulldog
Jemma has looked after our 2 cats while we've been away on holidays. I completely forgot to ask her to put our bins out but she did it anyway. Extremely diligent and professional throughout.
Phillip R.
Jimbo and Mayonaise
"Jemma is amazing with our Cocker spaniel puppy and the Persian cat... They both wait to meet her for their visits... she's also reliable, friendly and flexible, so I would happily recommend her!"
Maryam S.
Pasha and Butterscotch
"Jemma is the most lovely, caring and down to earth person. She recently looked after my two rabbits, whilst I was on holiday. She gave me updates with pictures and videos on how they were doing and it was also nice to have someone watch over the house whilst we were away. I only expected her to give them fresh water and food, as we were only away for a few days. But Jemma went above and beyond, she cleaned them out, gave them fresh sawdust and hay and cleaned up any mess that they made. She’s a real gem! Thanks again Jemma."
Amber N.
Milo and Tav
"Jemma is the sweetest lady I’ve known to look after my little furbaby. She is very committed, soft spoken and nurturing. She always replied quickly to my messages and sent a bunch of photos and videos. I seldom feel so relaxed when being away. Thank you Jemma ❤️❤️❤️ and thank you for bringing your lovely boys to play with my kitty, their kind energy and warm touch really helped her to socialize and come out of her shell. I never expected such a great result. I highly recommend this beautiful person 🥰"
Kasia
Micha
"Jemma has been with our pup since he was 10 weeks old, Freddie is now 1 years of age and absolutely thriving, With the help of Jemma! He absolutely loves his daily walks and is ever so excited to see her!
Jemma always goes above and beyond to help Freddie progress to the best of his ability!
Highly recommend x"
Jodie M.
Freddie
I have had Jemma look after our cats a few times. She's friendly and punctual. She always let's us know if there's been any problems with the cats.
Aswell she doesn't just pop in feed and run, She will actually spend time playing and interacting with them which is great for them.
Craig P.
Pixie and Angus
Jemma was amazing with my Billy when I was away recently and treats all pets like her own. She gave him loads of attention and sent lovely photos and a video. He was super chirpy when i got back.
Paul D.
Billy
Jemma has been brilliant with our 15 month old puppy. She's totally reliable and takes lots of pictures throughout the walks so you see how your dog is getting on.. I trust her with my furry baby completely. Teddy loves her to bits. I Would highly recommend her to anyone who needs drop in visits and walks.
Natalia D.
Teddy
Absolutely wonderful lady and such a natural for my old Jack Russel and 4 cats. They are extremely nervous around people in general but I can now spend the day knowing by babies are well cared for. Jemma is trustworthy and rates are reasonable for the service. I highly recommend
Layla T.
Crazy House!
Jemma is an absolute angel, she comes In and let's My daughter's dog out when we are all at work, she has such compassion for lola and tends to lola's every need, nothing is to much trouble for jemma and i know lola loves jemma, I know lola is in very safe hands with jemma, i wouldn't ask any one else to come into let lola out, first class all the time. Thank you jemma.
Karon Y.
Lola
Jemma is absolutely lovely, and takes great care of our indoor cat. We especially appreciate the videos she takes of him on her visits!
Vvm W
My dog loves her visits from Jemma.
I enjoy reading the hand written notes detailing her play dates.
The photos I received after each visit shows me how much my dog enjoys her visits as well.
Thanks Jemma
Natasha B.
Miley
Couldn’t ask for a better pet companion/friend for any animals she is brilliant 5 stars from me fully insured she looked after our hamster sent daily updates and pictures and is such a nice lady would defiantly recommend
Charlotte S.
Jemma was so great, she was super helpful and friendly and did a wonderful job.
Ruth W.
Wesley
Fantastic service again, can’t thank Bicester companions enough couldn’t find anyone more patient with my dog, thank you again ⭐️⭐️
Rebecca Y.
Lola
Jemma has been truly amazing looking after Frank, we are so very grateful for all her help and support over the past 18 months. Frank doesn’t like walks ( he’s more like a cat tbh) but Jemma has fully embraced this and he now loves his walks and is so good with other dogs, thanks to all her hard work. I would definitely recommend her for any animal and my only hope is that we find someone as good in Australia. Frank and the Lewis family will miss you. Xx
Tracy L.
Frank
Jemma is absolutely fantastic as a person and a companion to our 2 boys, they look forward to seeing her so much
Bryn and Nevis
Katie H.
Jemma has been walking our Stan this week, and she is truly amazing. The little notes she leaves us telling us what they got up too… the cutest we can really see how much Stan loves her! Highly recommend
Emily C.
Stanley
One of the most Friendly caring people I’ve ever met. Was made to feel very comfortable when leaving my baby with someone new, was a very professional person who I could tell would put my my dog 1st can’t recommend enough
Jason W.
Lady
Jemma recently looked after our cat for a few days while we were away and I would highly recommend her to anyone looking for a kind, reliable pet minder!! We really appreciated all of the updates, photos and videos sent while we were away and could see how happy Kit was in her company (and he’s not easy to please!!)
Ciara V.
Kit
Highly recommended Jemma is fantastic at what she does 5 stars from me
Adam V.
for anyone to be able to put up with Eric's smell is a miracle in itself Especially when locked in a car with him
I can honestly say that Jemma is one of only a few I trust with Eric. I think he might even love her more than me.....sometimes. Thankyou for everything you do and being so flexible too.
Lisa H.
Eric
Amazing service, I highly recommend
Oksana K.
Neils
As another pet professional, I reached out for someone to help cover a client as I was unwell. Jemma offered her services and her communication was great. I'm very conscious of who I deem 'suitable' but Jemma had all the relevant insurance documents so I put her forward to my clients who were extremely happy with the care they received and were full of praise. Jemma is now my go to for when I'm looking for cover. Thank you Jemma
Pet Pawfection